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Contact Representative – SSA – Antioch, CA & Walnut Creek, CA (RECENT GRADUATES)

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Contact Representative (Service Representative)(Spanish)(Recent Graduates)

Agency:Social Security Administration

Job Announcement Number:RG-SC1295911-15-JRI

SALARY RANGE:$37,818.00 to $54,806.00 / Per Year
OPEN PERIOD:Friday, January 16, 2015 to Friday, January 23, 2015
SERIES & GRADE:GS-0962-05/06
POSITION INFORMATION:Full Time – Recent Graduates
PROMOTION POTENTIAL:

08

DUTY LOCATIONS: 1 vacancy in the following location:
Antioch, CA
View Map
WHO MAY APPLY:Student/Internship Program Eligibles
SECURITY CLEARANCE:Not Applicable
SUPERVISORY STATUS:No

JOB SUMMARY:

Do you have a desire to:

  • Help SSA manage its Social Security programs, analyze and solve problems?
  • Advise millions of retired and disabled individuals?
  • Work on a team to make a difference in people’s lives and your own?


Join SSA, one of the top 10 Best Places to Work in the Federal Government!


SSA Recent Graduates Program Eligibility Requirements

The SSA Recent Graduates Program (Program) provides Recent Graduates with entry-level developmental experience and is designed to lead to a career in the Federal government. To be eligible for the Program, applicants must have completed all requirements of an academic course of study leading to a qualifying associates, bachelor’s, master’s, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution within the 2 years preceding the closing date of this announcement. Preference-eligible veterans who, due to military service obligations, were precluded from applying to the Program during any portion of the 2-year eligibility period are entitled to a full 2-year period of eligibility upon release or discharge from active duty. In no event, however, may the eligibility period extend beyond 6 years from the date on which the preference eligible veteran completed the requirements of an academic course of study.

The transcript(s) must include the date your degree or certificate was conferred. Applications will not be considered without this documentation.

Please refer to the Qualifications section for information on the experience and/or education required for the position.

Contact Representative (Service Representative)(Farsi)(Recent Graduates)

Agency: Social Security Administration

Job Announcement Number: RG-SC1288624-15-JRI

SALARY RANGE:$37,818.00 to $54,806.00 / Per Year
OPEN PERIOD:Friday, January 16, 2015 to Friday, January 23, 2015
SERIES & GRADE:GS-0962-05/06
POSITION INFORMATION:Full Time – Recent Graduates
PROMOTION POTENTIAL:

08

DUTY LOCATIONS: 1 vacancy in the following location:
Walnut Creek, CA
View Map
WHO MAY APPLY:Student/Internship Program Eligibles
SECURITY CLEARANCE:Not Applicable
SUPERVISORY STATUS:No

JOB SUMMARY:

Do you have a desire to:

  • Help SSA manage its Social Security programs, analyze and solve problems?
  • Advise millions of retired and disabled individuals?
  • Work on a team to make a difference in people’s lives and your own?


Join SSA, one of the top 10 Best Places to Work in the Federal Government!


SSA Recent Graduates Program Eligibility Requirements

The SSA Recent Graduates Program (Program) provides Recent Graduates with entry-level developmental experience and is designed to lead to a career in the Federal government. To be eligible for the Program, applicants must have completed all requirements of an academic course of study leading to a qualifying associates, bachelor’s, master’s, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution within the 2 years preceding the closing date of this announcement. Preference-eligible veterans who, due to military service obligations, were precluded from applying to the Program during any portion of the 2-year eligibility period are entitled to a full 2-year period of eligibility upon release or discharge from active duty. In no event, however, may the eligibility period extend beyond 6 years from the date on which the preference eligible veteran completed the requirements of an academic course of study.

The transcript(s) must include the date your degree or certificate was conferred. Applications will not be considered without this documentation.

Please refer to the Qualifications section for information on the experience and/or education required for the position.

Once selected for the Service Representative position in SSA, you will contribute to the Agency’s mission through direct and personal service to the public. As the first point of contact, you are responsible for speaking with beneficiaries or inquirers in person or by telephone to provide information on SSA laws, rules and regulations. This includes obtaining information in order to determine eligibility and entitlement for programs administered by SSA, and using state-of-the-art computer technology to access and update information about claims.

This position is located in the Walnut Creek District Office at 1111 Civic Drive, Suite 180, Walnut Creek, CA.
Note: These positions are being filled on a full-time basis. This is a 2-year developmental program. After successful completion of the program, you may be noncompetitively converted to a term (not to exceed 1-4 years) or permanent appointment.

Additional selections may be made within six months from the closing date of this announcement.

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